Terms & Conditions for Not Your Ordinary Clothing.

Welcome to Not Your Ordinary! By accessing and using our website, products, and services, you agree to comply with the following terms and conditions. Please read these terms carefully before making a purchase. If you do not agree to these terms, you should not use our website or purchase our products.

1. General Information

Not Your Ordinary is an Australian clothing brand. All orders, sales, and activities related to our brand and website are governed by the laws of Australia. By purchasing from us, you agree that you are bound by Australian consumer law.

2. Pricing and Payment

• All prices listed on the website are in United Dollars (USD) and include applicable taxes unless otherwise stated.
• We reserve the right to adjust prices at any time without prior notice.
• Payment can be made via the payment methods provided at checkout. All transactions must be completed before the shipment of any products.
• We use secure third-party payment gateways. Not Your Ordinary does not store your payment details.

3. Orders

• All orders placed are subject to product availability. If an item is out of stock, we will notify you as soon as possible, and you will be offered a full refund or an alternative product.
• Once an order is placed and confirmed, it cannot be modified. Please ensure all details, including delivery information, are correct before finalizing your order.
• We reserve the right to cancel orders at our discretion, including but not limited to orders that violate our terms, fraudulent transactions, or errors in pricing.

4. Shipping and Delivery

• We offer shipping within Australia and internationally, subject to applicable shipping fees.
• Delivery times may vary based on your location and the selected shipping method. We do our best to meet delivery estimates but do not guarantee specific delivery times.
• Not Your Ordinary is not responsible for any delays caused by external factors, including customs delays, weather conditions, or courier service delays.
• International customers are responsible for any additional customs fees, taxes, or duties required by their country.

5. Returns and Exchanges

• We accept returns or exchanges within 14 days of receipt of your order, provided the items are in original condition, unworn, and with all tags attached.
• To initiate a return or exchange, please contact us at team@lucidwear.io
• Returns will be at the customer’s own cost. For products with a manufacturing fault, contact us at team@lucidwear.io
• Items marked as “Final Sale” cannot be returned or exchanged unless faulty.
• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
• Refunds will be processed within 7-10 business days once we receive the returned item. Original shipping costs are non-refundable.

6. Product Information

• We make every effort to display accurate product descriptions, sizes, and colors. However, colors may vary slightly due to different screen settings.
• All sizing information is provided as a guide, and we recommend checking measurements carefully before making a purchase.

7. Intellectual Property

• All content on our website, including images, logos, product descriptions, and designs, is the property of Not Your Ordinary and is protected by copyright and trademark laws.
• You may not use, reproduce, distribute, or modify any content from our website without prior written consent from Not Your Ordinary.

8. Limitation of Liability

• Not Your Ordinary is not liable for any direct, indirect, or consequential damages arising from the use or inability to use our products or website.
• In the event of a defective product, our liability is limited to the replacement or refund of the item as outlined in our returns policy.

9. Privacy

• We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and store your data.

10. Governing Law

• These terms and conditions are governed by the laws of Australia, and any disputes arising from your use of our website or products will be subject to the jurisdiction of Australian courts.

11. Changes to Terms

• Not Your Ordinary reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review the terms regularly.

12. Contact Information

If you have any questions about these terms, please contact us at:

Not Your Ordinary
Email: team@lucidwear.io

By using our website or making a purchase, you acknowledge that you have read, understood, and agree to these terms and conditions.