At Not Your Ordinary Clothing, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website, products, and services.

By using our website or purchasing our products, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us directly, as well as information collected automatically when you use our website.

a. Personal Information

When you purchase a product, create an account, sign up for our newsletter, or contact us, we may collect the following personal details:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (including credit/debit card or cryptocurrency wallet information)
• Order history and preferences

b. Automatically Collected Information

When you use our website, we may collect certain information automatically, including:

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visits
• Referral URL
• Cookies and similar tracking technologies

2. How We Use Your Information

The personal information we collect is used to:

• Process and fulfill your orders
• Communicate with you about your order status, delivery updates, or product information
• Respond to your inquiries and provide customer support
• Improve our website, services, and customer experience
• Send marketing communications (only if you have opted in)
• Comply with legal obligations

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

3. Marketing Communications

If you opt-in to receive marketing communications from Not Your Ordinary Clothing, we may use your email address to send you promotional materials, product updates, and special offers. You can unsubscribe from these communications at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about how you interact with our website. Cookies help us:

• Remember your preferences and past actions
• Analyze website traffic and performance
• Deliver relevant advertisements

You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers and partners who assist us with:

• Payment processing (including cryptocurrency payments)
• Order fulfillment and delivery services
• Website hosting and analytics
• Marketing and advertising

These third parties are bound by confidentiality agreements and are only allowed to use your personal information for the purposes outlined in this policy.

6. Cryptocurrency Payments and Data Protection

When you choose to pay with cryptocurrency, your transaction details will be processed through our secure cryptocurrency payment partner. Please note that while we do not store your cryptocurrency wallet information, blockchain transactions are public and traceable. We encourage you to review the privacy policy of the cryptocurrency payment service you use for additional information.

7. Security of Your Information

We take reasonable precautions to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to safeguard payment and sensitive information during transmission.

Despite our best efforts, no method of online data transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information, but we will always work to ensure it is as secure as possible.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete data
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at team@lucidwear.io.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing them with any personal information.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 13, we will take immediate steps to delete the information.

11. Changes to This Policy

Not Your Ordinary reserves the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Not Your Ordinary
Email: team@lucidwear.io